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Tier 2 Support Technician

Company: Robert Half
Location: Bridgeport
Posted on: March 14, 2023

Job Description:

Ref ID: 00700-0012616431Classification: Desktop Support AnalystCompensation: $23.75 to $27.50 hourlyYou might be perfect for Robert Half's Desktop Support Technician role if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This Desktop Support Analyst position, which is a long-term contract / contract / contract / contract / temporary opportunity, is located in the Bridgeport, Connecticut, area.Major responsibilities- Communicate regularly and effectively with ticket submitters- Match hardware repairs with the appropriate vendors- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities- Rectify computer problems, and suggest appropriate action/solutions- Offer computer desktop support in accordance with established policies and procedures- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

Keywords: Robert Half, Bridgeport , Tier 2 Support Technician, Professions , Bridgeport, Connecticut

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