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Sales System Analyst (Remote)

Company: HEI Hotels and Resorts
Location: Bridgeport
Posted on: September 18, 2022

Job Description:

Overview

The Sales System Analyst is responsible for accuracy and compliance of brand and independent sales systems and databases. The position will generate, process, audit and deliver core and ad hoc reporting for properties, regions and corporate as required via HEI Sales SOP's. Supports properties in weekly system audit process and compliance.
Responsibilities


- Manages and audits the use of HEI Sales systems, ensuring accuracy in accordance with HEI Sales systems related SOP's.
- Manages and administrates sales system databases to ensure data integrity for accurate reporting, including maintenance of security of confidential materials stored in the database.
- Conducts initial and follow up training and helps develop training tools and job aids, including Brainshark for all sales related systems including but not limited to Delphi, CI/TY, Envision, VAW, Meeting diagram programs. Leverages brand training and SOP's where applicable.
- Creates ad hoc database queries and custom reports (with approval), including reports to support system audit, sales prospecting, TD data analysis, revenue management and incentive calculations.
- Prepares, delivers, audits and analyzes all mandated daily, weekly, monthly, quarterly and annual hotel reports in a timely manner.
- Conducts weekly sales system audit in partnership with Hotel DOS to ensure integrity of sales systems and data.
- Serves as the primary helpdesk contact for database and sales systems issues, performs various trouble shooting duties via helpdesk ticketing system.
- Supports new hotel transitions on an ad hoc basis to deliver HEI processes and standards and database compliance to new hotels including historical data capture.
- Analyzes data and reports and provides feedback and strategic recommendations to the regional and corporate team to support revenue growth.
- Ensures the Hotel DOS has access to and a good working knowledge of HEI core reporting via the reporting center, to maintain a self-service reporting function for properties.
- Formulates, delivers and supports sales systems standards and procedures (in conjunction with brand standards).
- Performs any other assignments as directed by senior leadership.
About Us

HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations.At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.

Keywords: HEI Hotels and Resorts, Bridgeport , Sales System Analyst (Remote), Professions , Bridgeport, Connecticut

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