Senior Technician

Company: TRIMEDX Holdings LLC
Location: Bridgeport
Posted on: May 13, 2022

Job Description:

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.Everyone is focused on serving the customer and we do that by collaborating and supporting each otherAssociates look forward to coming to work each dayEvery associate matters and makes a differenceIt is truly a culture like no other - We hope you will join our team! Find out more about the available position below.Relocation may be provided*Want to make an impact in the lives of patients and their families! We are committed to bettering the human condition and are passionate about making a difference. If this aligns with your life's mission, and you are skilled at servicing medical equipment in a clinical setting, consider joining our team.Our team of dedicated technicians and engineers make a positive impact every day by: Servicing complex medical equipment and life-saving medical devicesPartnering with clinical professionals on the proper use of medical equipmentSecuring patient information through the utilization of advanced systems technologies TRIMEDX is an established organization created on the principle of supporting hospital medical equipment service centers with excellence. Today, TRIMEDX is the largest independent medical equipment service provider with locations in over 40 states and 3,000+ employees. We share in a common purpose of serving customers, patients, communities and each other with equal measures of caring and performance. TRIMEDX Offers: Tuition reimbursementOngoing training and educationGrowth and promotional opportunities Comprehensive benefits package including medical, dental, vision, 401KJob opportunities available on a national levelInternational volunteer opportunities through the TRIMEDX FoundationWhat We Are Looking For: (Don't meet all of the expectations below? Please, still considering applying as we will consider your skills and experiences for other roles in the organization)The Senior Technician guides and directs the clinical equipment program in a single hospital and/or multiple sites. The role directs the work of technicians in assigned locations while working under the supervision of the Site Manager or Senior Site Manager. This role installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of highly complex biomedical equipment and systems, independent of technical supervision. The individual should be competent in the use of all applicable test equipment and tools required in the performance of duties. The associate in this role is fully capable of educating others including clinical staff related to the technical integration of medical systems. The Senior Technician provides assistance with managing daily operations of the team, including scheduling staff schedules, scheduled equipment maintenance and project implementation. Technical ServicePerform preventative maintenance (PM), performance verifications (PV), electrical safety inspections (ESI) and operation verification procedures (OVP) on highly complex and intricate biomedical equipmentRepair, install and calibrate highly complex and intricate biomedical equipmentInform departments of the status of repairs, scheduled inspections and unusual equipment situation.Identify in-source opportunities and address any customer concernsWork with, direct and document the activities of subcontractors, vendors and outside service technicians to ensure proper service deliveryMaintain biomedical expertise through ongoing training and educationLead service operations and special projects as assignedTravel to sites and/or work with other Central Office associates as necessary for the collection and analysis of information and/or data pertaining to any special assignmentsCapable of serving as a technical resource to the department as a trainer to junior and mid-level technicians and coordinating cross-training/technician development across the departmentUtilizes policies/process as a guide in day to day activities. Seeks approval for activities outside of policies/process Support and make recommendations on continuous improvement initiatives and work with leadership to implement identified corrective actionsRegulatory Compliance Lead by example in documentation of work performed, quality/thorough notes, accuracy and timeliness of work order completionAssist with work order pending approval processEnsure the accuracy and integrity of the equipment database to include but not limited to the inventory, preventative maintenance (PM) schedules, nomenclature and service historyAdhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and proceduresResponsible for ensuring all service documentation is complete, timely, and accurateEnsure the timely approval of site work orders with the goal of maintaining a zero balance at the end of each monthSubmit regulatory requests when neededAccount Relationship Management Build and maintain customer relationships in the departmentsDiscuss equipment status and functionality with cliniciansAdheres to the Mission, Vision, and Values of the organization(s) servedRegular interaction with external customers and end users (technologist, nurses, technicians) to resolve issuesInventory Perform periodic inspections of current inventory statusVerify the completion of security analysis for new customer equipmentPerforms performance verification (PV) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, loaner equipment in addition to permanently assigned equipment inventory and conduct audits reassuring temporary devices are dispositioned timelyManages inventory validation process, developing a plan of action to reassuring monthly goal is achievedPerform rounding in departments to verify accuracy of inventoryEducation and Work ExperienceAssociates degree in electronics, related technical discipline or equivalent military training preferredTechnical Certification such as A+, CBET, CRES or CLES preferredMinimum 5 years' experience working with biomedical equipment in a clinical engineering environmentMust have CE experience and knowledge and an ability to influence othersKnowledgeComplex computer skills required, including the ability to administrate a system, interpret error codes, defragment hard-drives, replace power supplies, interpret computer codes and apply networking conceptsAdvanced knowledge of Microsoft Office applications requiredAbility to integrate information from a variety of sourcesAbility to lead, mentor, and influence clinical engineering staffExcellent interpersonal and customer service skillsStrong written, verbal and presentation communication skills. Possess strong leadership, organizational, and time management skills in effort to make effective decisionsOccasionally required to bend, crouch, climb, balance or otherwise maneuver body to perform equipment and/or environment of care inspectionsAt TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement. We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences. Visit our website to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.TRIMEDX is an Equal Opportunity Employer.

Keywords: TRIMEDX Holdings LLC, Bridgeport , Senior Technician, Professions , Bridgeport, Connecticut