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Lead - Transformation Delivery (Hybrid)

Company: M&T Bank
Location: Bridgeport
Posted on: January 26, 2023

Job Description:

This position is a Hybrid role (mix of on-site and remote work) located anywhere within the M&T footprint in New York, Maryland, Massachusetts, Connecticut, Pennsylvania, Vermont, New Hampshire or Delaware.

Are you passionate about Transformation Delivery? This is an exciting role in support of more senior delivery managers focused on executing the largest and most strategically prioritized change initiatives at the Bank including M&As, risk management, regulatory compliance, and revenue / market transition opportunities.


Independently leads, or directly supports more experienced team members, on a portion of large-scale complex initiatives, or strategically important short-term engagements, that deliver business outcomes. Develops capabilities in Transformation Delivery including program/project management, scope definition, process re-engineering, workshop facilitation, organizational change management, performance measurement, and customer experience. This function serves as independent 3rd party advising and supporting internal stakeholders on transformation delivery and execution.

Primary Responsibilities:

* Select and leverage multiple Transformation Delivery Tools to ensure all action items, risks, decisions, and issues are identified, captured and escalated. Ensure follow-up on all critical items and drive accountability through documentation of deliverables and owners to ensure continued progress against plan.

* Create roadmaps, change management plans, timelines, and continuous status reporting, governance frameworks and other artifacts to support and lead discussions and workshops intended to define priorities, objectives, success measures, customer experiences, and outcomes.

* Develop routine to highly complex communications on transformation initiatives used across various levels in the organization with high attention to detail and quality.

* Create documentation to effectively influence management towards decisions and motivate others to take action.

* Learn multiple business lines to enable effective support of their needs during transformation initiatives.

* Utilize new transformation delivery tools and techniques and use them to facilitate certain discussions.

* Expand and leverage some institutional and banking knowledge of M&T's people, business processes and workflows, products, and technologies to deliver desired outcomes.

* Understand prioritization methodologies and develop artifacts to support it.

* Develop, track and report on outcomes and key measures of success for transformation initiatives.

* Utilize new transformation delivery tools and techniques and use them to facilitate certain discussions.

* Question departmental status quo by consistently pushing for innovation and improvement and recommend solutions.

* Develop, track and report on outcomes and key measures of success for transformation initiatives.

* Build relationships with key stakeholders to support effective delivery of outcomes.

* Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

* Promote an environment that supports diversity and reflects the M&T Bank brand.

* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

* Complete other related duties as assigned.

Supervisory/Managerial Responsibilities:

The position allocates work as a team leader and may check on completion and quality of work from less experienced personnel. Will not have direct reports.

Education and Experience Required:

* Bachelor's degree and a minimum of 3 years' work experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 3 years' work experience

* Minimum of 3 years relevant transformation delivery or consulting work experience

* Strong verbal and written communication skills

* Detail-oriented

* Proven intellectual curiosity

* Proven leadership skills

Education and Experience Preferred:

* Masters' degree in Business Administration (MBA) or Masters' of Science (MS) degree

* Minimum of 3 years' project, program, or portfolio management experience, specifically with large-scale transformation programs

* Prior experience leading organizational change

* Relevant financial services industry experience

* Project Management Professional (PMP), Agile, Scaled Agile Framework (SAFe), Certified Business Analyst (BA) and/or ScrumMaster certification

Compensation Range:

Annual(USD): 85,264.98 - 142,108.31

Keywords: M&T Bank, Bridgeport , Lead - Transformation Delivery (Hybrid), Other , Bridgeport, Connecticut

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