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Documentation Specialist

Company: Lecoq Cuisine
Location: Bridgeport
Posted on: November 14, 2021

Job Description:

Company Description:Founded by Eric Lecoq in 1991, we are the preeminent manufacturer of fine French pastries in the US.Intense focus on innovation, investment in state-of-the-art equipment, and an uncompromising commitment to the highest quality in ingredients, together with artisanal know-how and respect for tradition, are the secrets to the creation of our exquisite pastries.Our amazing people's inspiration and dedication are what brings it all together. Their enthusiasm for the product and commitment to delivering the very best French pastries translates into an unforgettable experience for your taste buds.The same principles of quality, high standards, and precision are found throughout the organization in everything we do. If you have a passion for excellence, an innovative mind, and pride for things well done, we'd love to meet you.Job Description:Documentation Specialist, Training Material ( 3 month temp position)The Documentation Specialist develops, designs and ensures delivery of the Standard Operating Procedures (SOP's) for job specific roles and assists in developing, designing and ensuring delivery of the manufacturing plant's on-the-job training program and standard work instructions. The Training Documentation Specialist designs the training and qualification process for manufacturing employees according to the company's guidelines to meet and/or exceed performance criteria to maximize business results.Position Responsibilities may include, but not limited to:Design department specific SOP manuals, (i.e., training, educational, orientation, instruction) to include pictures, charts, graphics, and videos.Review current qualifications, skill sets and certification processes with Subject Matter Experts (SME's) and makes recommended changes.Designs Train-the-Trainer programs utilizing SME's.Prepare documentation and materials necessary to perform training effectiveness validation and testing.Maintain and update department-specific library consisting of reference materials, videos, publications, photos, etc.Coordinate with various teams to create and update documentation. Write, edit and manage technical documentation and communication for internal customers. Observe activities to determine proper procedure and detail.Interview Subject Matter Experts, as appropriate.Work independently and collaboratively with multiple parties and departments from draft to final production.Perform rewrites and edits of sections as a result of feedback from review teams.Qualifications:Required Skills and Experience:Job Qualifications:Certificate training or suitable experience in technical writing.Ability to translate processes into comprehensive documents and presentations that explain technical topics in a manner that allows for knowledge transfer and skill development for novices.Exposure to manufacturing and ISO standards.Solid working knowledge of Microsoft Office suite of applications, familiarity working within ERP and document managements systems, desktop publishing, Adobe, image capturing and editing software.Able to stand a minimum of five to six hours.Preferred Skills and Experience:Bachelor's degree.Experience working in food/beverage manufacturing.Knowledge of Manufacturing Food Safety & Quality, Safety and Security policies and guidelines.Additional Skills Requirements:Concise writing and photo skills.Active listening.Aptitude for learning new technology.Communicating with others at all skill levels.Ability to gather and organize information.Active learning.Creativity, flexibility.Visual interpretation of technical details.Analysis of products and problems.Problem solving.Ability to shift priorities and multi-task efficiently.Additional Information:Lecoq Cuisine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Keywords: Lecoq Cuisine, Bridgeport , Documentation Specialist, Other , Bridgeport, Connecticut

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