Company: Allegiance Trucks, LLC
Posted on: May 3, 2021
Growing Commercial Truck Dealership Group is seeking a Service
Manager to manage a team of thirty across our newly acquired heavy
and medium-duty truck dealer located in Bridgeport, CT
We believe our people are the cornerstone of our success and
strive every day to offer the best opportunities in the industry.
Be part of the Allegiance Team.
Allegiance Trucks is the largest, fastest growing commercial
truck dealer in the North East and we are looking for YOU to join
our team! With 20 locations in 8 states, you can be sure that we
have the parts our customers need, when they need them!
Day to day management of a service department that maintains and
repairs a fleet of commercial medium and heavy-duty diesel
Focus on maximizing uptime of every vehicle while minimizing
overall fleet maintenance and repair costs
Oversees a staff of diesel technicians, administrative staff and
Management of parts and tire inventories
Able to recognize warranty failures, warranty claims and process
of warranty recovery
Manage service requests of commercial truck leasing customers
with urgency and professionalism
Develop and manage relationships with vendors and suppliers
Assist management team in preparing an Annual Business Plan and
Responsible for ensuring Navistar Diamond Edge & Prestige
Service Standards are met
Safety and Compliance
Have full understanding of U.S. Federal Motor Carrier Safety
Regulations (CFR 396). Implement procedures as necessary to keep
Idealease and contracted customers in compliance with regulations.
Stay current with changes in the regulations.
Monitor and manage satisfactory CSA Vehicle Basic scores for all
Inventory and manage process to keep maintenance file
documentation of customer and company vehicles in accordance with
the U.S. Federal Motor Carrier Safety Regulations (CFR 396).
Develop, communicate and enforce established company safety
policies and procedures.
Certify all technicians for U.S. DOT Annual Inspections, brake
inspections, and other maintenance procedures in accordance with
the corresponding regulations.
Sales and Customer Relations
Create and maintain positive relationships with all
Maintain minimum 90% Customer Retention Rate.
Investigate and establish course of action for customer
maintenance issues and problems.
Department and Personnel Management
Review and compare monthly financial results against the
business plan and initiate any corrective action as necessary.
Implement and monitor shop productivity measures.
Create shop environment that assures cleanliness, safety and
Develop, implement and promote service training.
Assist in collection of past due invoices as needed.
Handle all customer, employee and vendor issues in a
professional and courteous manner.
Consistent track record of successfully meeting and exceeding
Minimum high school diploma or GED equivalent required
Minimum 5-7 years of automotive/trucking management
Valid drivers license and satisfactory Motor Vehicle Report
External Company Name: Allegiance Trucks, LLC
External Company URL: www.allegiancetrucks.com
Street: 1001 Wordin Avenue
Keywords: Allegiance Trucks, LLC, Bridgeport , Service Manager, Other , Bridgeport, Connecticut
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