Director of Nursing-Heart and Vascular Center (HVC)
Company: Yale-New Haven Hospital Saint Raphael Campus
Posted on: May 3, 2021
To be part of our organization, every employee should understand
and share in the YNHHS Vision, support our Mission, and live our
Values. These values - integrity, patient-centered, respect,
accountability, and compassion - must guide what we do, as
individuals and professionals, every day.
At Bridgeport Hospital, we are committed to providing quality
medical care and treatment that is coordinated and centered on the
patient's specific needs. We strive to achieve benchmarks as a
Patient Centered Medical Home and provide health care in a setting
where patients are at the center of their care team. All employees
of Bridgeport Hospital are part of the patients care team and
contribute to the team approach of promoting access, continuous,
comprehensive care and work to provide quality improvement in the
care provided to their patients.
Serves as the direct link between Bridgeport Hospital executive
leadership and the managers and staff on the patient care teams.
Achieves superior clinical and financial outcomes and attains
performance management goals for Patient Services with a focused
effort on patient, physician and staff satisfaction. Responds to
market and environmental forces, which have a significant impact on
the delivery of acute care services. Develops an effective response
to these forces in all clinical areas. Collaborates with others to
achieve the Hospital 's strategic mission
1. Overall Responsibilities
1 .1 Through exceptional leadership, innovation and commitment,
develops a team of highly skilled
managers and staff who work together to achieve Patient Care
Services goals .
1 .2 Ensures accountability for high performance in patient
satisfaction, staff development and regulatory readiness.
1 .3 Communicates the vision of Patient Care Services so that
employees and key stakeholders understand the path to
1 .4 Creates and maintains a positive work environment that
benefits patients, staff, physicians and other key
1 .5 Implements interdisciplinary plans through effective
partnerships with physicians and other disciplines.
1 .6 Ensures accountability for financial, operations and
2. Unit Objectives
2 .1 Works directly with the Nurse Managers to assure the delivery
of safe, high quality patient centered care.
2 .2 Ensures accountability for high performance in patient
2 .3 Collaborates with division leadership to develop and implement
clinically relevant and fiscally sound programs, goals, and
2 .4 Achieves performance management goals through
2 .5 Implements programmatic changes in response to trends in
market demand, research, and clinical practice.
2 .6 Achieves excellence in patient and family care through
continuous evaluation of practice according to established clinical
2 .7 Ensures that all regulatory standards are communicated,
understood and implemented by Nurse
Managers and staff.
2 .8 Continuously monitors the budget and the delivery of services
3. Fiscal Management
3 .1 Develops and manages a department budget to ensure the
delivery of cost-effective, safe, quality care.
3 .2 Develops financial and programmatic recommendations for
division and nursing leadership.
3 .3 Engages managers, staff and physicians in clinical redesign
and financial planning.
3 .4 Communicates financial information to physician leaders on a
3 .5 Communicates the rationale for financial decisions so that
managers, staff and physicians understand their roles in meeting
3 .6 Evaluates department/program operations for potential
implementation of cost-effective changes.
3 .7 Establishes processes to ensure that required resources for
patient care, e.g., staff, equipment,
technology, information, etc., are available to meet department
3 .8 Monitors trends in physician practices and their impact on the
delivery of quality patient care.
4. Human Resources Management
4 .1 Provides leadership to Patient Care Services management and
staff in a collaborative environment that offers job satisfaction,
recognition, and career development.
4 .2 Facilitates personal and professional growth of department
4 .3 Stimulates innovative thinking to accomplish objectives.
4 .4 Clearly establishes expectations for high levels of
performance and holds patient services management accountable for
4 .5 Integrates change through active support and open
4 .6 In collaboration with clinical leadership and human resources,
ensures the efficacy of
systems/processes to recruit and retain adequate and appropriate
staff to meet patient, regulatory,
fiscal and developmental requirements for the department.
4 .7 Identifies manpower implications of regional and national
practice and staffing trends.
4 .8 Ensures that all Nurse Managers and staff understand their
roles in accomplishing department and
4 .9 Ensures that department and cross-functional teams involving
Nurse Managers and staff function
5. Organizational Leadership
5 .1 Leads department-centered interdisciplinary initiatives.
5 .2 Provides leadership on all initiatives related to excellence
on the delivery of care and holds the
management team accountable for all patient experience goals.
5 .3 Acts as a loyal, supportive and informed spokesperson for the
department and Hospital.
5 .4 Identifies the need for and manages collaboration with other
departments and the medical staff.
5 .5 Is a champion for projects within the department and division,
allocating resources and utilizing project management skills.
5 .6 Addresses problems in a blame-free manner while actively
pursuing effective resolutions.
5 .7 Collaborates with other Hospital leaders and professionals to
identify, reduce, and eliminate barriers which may negatively
impact patient care.
5 .8 Actively participates in and contributes to meetings and
organizational initiatives with department, division and Hospital
5 .9 Promotes the visibility of department leadership throughout
5 .10 Identifies areas for self-development and actively seeks
opportunities and resources to meet
5 .11 Establishes a positive learning environment for students
working within the department, cooperating with school programs,
while ensuring patient safety.
5 .12 Cultivates a learning environment for managers and staff.
6. Patient experience
6 .1 Ensures that departmental staff is held accountable for
achieving patient satisfaction goals.
6 .2 Promotes a customer service orientation in the department to
meet the legitimate needs of all internal and external
6 .3 Models customer service standards and demonstrates value for
all people in the work environment.
6 .4 Maintain confidentiality of patient, staff and appropriate
7. Outcomes Management
7 .1 Achieves patient experience goals and provides leadership in
establishing new expectations and
resolving any negative trends.
7 .2 In conjunction with Human Resources and Hospital leadership,
establishes structures and processes for monitoring and controlling
7 .3 Manages the implementation of processes to collect relevant
clinical data to improve patient care and meet regulatory standards
7 .4 Adapt H.R.O. tools and techniques to improve patient
8. Key Interfaces
8 .1 The Director of Nursing interacts primarily with the following
The Director of Nursing interacts secondarily with the following
- Professional Counterparts
- Educational and Regulatory Organizations
The Director of Nursing interacts primarily with the following
- Nurse Manager
- Staff in Assigned Functional Areas
- Off Shift Administrators
- Other Directors of Nursing
- Division Executives
9. Decison Making Authority
9 .1 Directors of Nursing have the authority to execute the vision,
objectives and strategies consistent with the Hospital's mission
and policy. They determine how resources are deployed within their
areas of responsibility and they determine the need for additional
resources where indicated.
9 .2 They have the authority to advocate change in processes and
systems to ensure safe and satisfactory patient care. They work
with the Nurse Managers to resolve management and physician issues
within agreed upon financial and regulatory limits. The Directors
of Nursing oversee the enforcement of policy, as well as make
recommendations for policy changes to Hospital leadership. They
coach and mentor leaders in their departments. They monitor and
document management performance, and make recommendations for
9 .3 Directors of Nursing represent Bridgeport Hospital and the
patient care services teams they manage within the Hospital.
Relevant Master's Degree in nursing field, graduate of an
accredited baccalaureate program and current Connecticut State RN
licensure and/or eligibility for Connecticut State licensure
Minimum of five (5) years demonstrated successful
leadership/management experience in an acute care setting. Clinical
knowledge and expertise of specialty patients, inclusive of
critical patients, neuro-vascular, open-heart, Cath Lab/Angio
required. Academic medical center experience preferred.
Exceptional customer relations skills; ability to build
relationships in a complex environment.
In personal and job-related decisions and actions, consistently
demonstrates the values of integrity
Connecticut State RN licensure and/or eligibility for Connecticut
State licensure required. Specialty certification required.
YNHHS Requisition ID
Keywords: Yale-New Haven Hospital Saint Raphael Campus, Bridgeport , Director of Nursing-Heart and Vascular Center (HVC), Other , Bridgeport, Connecticut
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