Manager, HRBP, Workforce Relations

Company: Metropolitan Transportation Authority
Location: New York City
Posted on: April 2, 2026

Job Description:

Description Position at MTA Headquarters POSTING NO. 15138 JOB TITLE: Manager, HRBP, Workforce Relations DEPT/DIV: People SUPERVISOR: Director, HR Business Partner Workforce Relations WORK LOCATION: 2 Broadway, New York, NY 1000 4 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required FULL/PART-TIME FULL SALARY RANGE: $105,000 - $110,519 DEADLINE: Until filled This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date. Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: The Manager, HRBP – Workforce Relations provides comprehensive human resources support across multiple headquarters functions. This role partners closely with the Director to design and implement effective employee relations strategies that foster a fair, consistent, and respectful workplace. The incumbent offers seasoned guidance on complex employee relations issues, ensures compliance with organizational policies and collective bargaining agreements, and builds strong partnerships with operational and field leaders. Responsibilities: Serve as a strategic HR partner to leadership, providing counsel on workforce relations matters. I nvestigate and resolve employee disputes, complaints, and workplace concerns in alignment with company policies and legal requirements. Advise on performance management, probationary evaluations, and disciplinary actions, including terminations. Support audits, Inspector General (IG) investigations, and compliance reviews. Collaborate with leadership to develop and implement employee engagement initiatives and respectful workplace programs. Ensure adherence to collective bargaining agreements and maintain positive labor relations. Build and maintain trusted relationships with operational departments and field leaders to drive organizational effectiveness. Other duties as assigned. Required Knowledge/Skills/Abilities: Strong labor relations experience is highly desired. In-depth knowledge of employment laws, regulations, and labor relations practices. Proven experience conducting investigations and resolving complex employee issues. Excellent interpersonal, communication, and conflict resolution skills. Ability to manage sensitive information with discretion and integrity. Must have ability to handle confidential matters and information, strong judgement acumen. Strategic Thinking Problem Solving and Decision Making Relationship Building Communication and Influence Compliance and Risk Management Strong attention to detail. Excellent communication and interpersonal skills. Excellent organizational and presentation skills. Demonstrated ability to work with all internal levels within a given organization. Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor’s Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities. Demonstrated ability to work in a high profile, high pressure environment effectively. Demonstrated ability to communicate effectively with key internal and/or external stakeholders. Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible. Demonstrated analytical capabilities and quantitative skills Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook. Required Education and Experience: Bachelor’s degree in business, Business Administration and/or a related field or an equivalent combination of education and experience may be considered in lieu of a degree. Minimum 5-7 years of progressive HR experience, with a focus on employee relations and workforce management The Following is/are preferred: Master’s degree in business, human resources, or related field. Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred. Experience working with a unionized workforce. Familiarity with the MTA’s policies and procedures. At least 3 years in a managerial and/or leadership role. Prior experience working in a large, multi-faceted, fast-paced organization or governmental body. Other Information May need to work outside of normal work hours (i.e., evenings and weekends) Travel may be required to other MTA locations or other external sites. According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Keywords: Metropolitan Transportation Authority, Bridgeport , Manager, HRBP, Workforce Relations, Human Resources , New York City, Connecticut