Staffing and Scheduling Associate

Company: Yale-New Haven Health
Location: Bridgeport
Posted on: November 12, 2021

Job Description:

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Performs a wide range of administrative support and data entry duties and coordinates a multitude of office procedures in support of the activities of the Resource Support Unit (RSU). Determines the proper allocation of RSU staff to the inpatient care units. Service Excellence, collaboration, teamwork, technical expertise, positive impact and problem solving are critical skills necessary for this position. Additional activities may be required at the request of the department and/or manager to ensure safe, effective and efficient operations of the facility. Patient and family centered care (PFCC) at Bridgeport Hospital (BH) is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and department personnel. Adheres to the "I Am YNHHS" service excellence pledge and promotes a positive work environment. Maintains HR files, Kronos editing, orientation materials, ongoing in-service preparation and record keeping. EEO/AA/Disability/Veteran Responsibilities 1. 1. Resource Allocation / Staffing: Ensures sound decision making and allocation of staffing to provide safe nurse patient ratios under the guidance and direction of the RSU management. 1.1 Verifies accuracy of daily staffing sheets as compared against the master schedule 2. Scheduling 2.1 Under the direction of the RSU management and in collaboration with the managers /assistant nurse managers of the inpatient units: creates monthly schedules according to the staffing and scheduling standards for all RNs/CCRNs/PCTs/BAs/and staffing and scheduling associates. The schedules will match budgeted staffing matrix covering shifts 24 hours per day / 7 days per week, including on call hours and High Incentive Pay (HIP), and adhering to schedule due dates. 3. Census Verification: Using the bed management system, documents as appropriate all bed movement activity to assist in the census compilation for distribution within the hospital to support hospital wide budget and financial goals. 3.1 Accurately verifies, reconciles and broadcasts the three census points to the census distribution group. Maintains a high degree of accuracy in recording all bed-movement information so as to ensure that data provided to administration for use in volume analysis and patient care division budgeting is accurate. 4. Service Excellence - Creates a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHHs" service excellence pledge. 4.1 Interacts and exceeds expectations of families/friends, physicians and staff, in a helpful, courteous, pleasant and professional manner at all times. 5. Collaboration 5.1 Assures that information is communicated in a timely, sensitive and effective way; exhibiting positive behaviors with all members of the health care team. Works to create an environment that values and fosters teamwork, cooperation and respect and follows through on responses as appropriate. 6. Administrative Duties and Team Work 6.1 Meets expectations for attendance, punctuality, dress code, and completes all mandatory training and required health screening in a timely manner. Qualifications EDUCATION Minuimum High School Diploma or equivalent GED is required. EXPERIENCE Experience with payroll software is preferred. Experience in healthcare environment is preferred. Experience and effeciency in computer skills with Microsoft Office software highly preferred. HOURS Full time; Nights LICENSURE n/a SPECIAL SKILLS Knowledge of medical terminology . Knowledge of Microsoft Office and data entry preferred. Ordering supplies, navigating through hospital systems to get the task completed.Strong customer service, attention to detail, and effective communication skills are required. Additional Information YNHHS Requisition ID 35444#06022021

Keywords: Yale-New Haven Health, Bridgeport , Staffing and Scheduling Associate, Human Resources , Bridgeport, Connecticut