Senior Manager of Unified Communications and Collaboration - Product - Opportunity for Working [...]
Company: VMware
Location: Bridgeport
Posted on: May 16, 2022
Job Description:
Do you have passion for Unified Communications & Collaboration
(UCC) and want to lead a team responsible for product management,
integrated development and operations? Join the UCC Team and be
responsible for delivering innovative UCC services that enable
VMware's highly distributed, predominantly remote workforce. -The
Elevator Pitch: Why will you enjoy this new opportunity?--- - -UCC
technologies excite you because of the broad impact you can have on
VMware colleagues, customers and partners. You have a growth
mindset and are eager to help lead our transition from project to
product.
- Lead an experienced, high performing team of Product Managers
and DevOps Engineers
- Work for a company whose software and services are utilized
100% by the Fortune 500
- Be part of a team obsessed colleague experience and enabling
hybrid work practices
- Leverage a product mindset to ideate, publish and deliver your
UCC product roadmapWhat is -the -primary need, technical challenge,
and/or problem you will be responsible for?------ - -Your main
focuses in this role will be:
- Lead a team responsible for the product roadmap, development
and operations of 24/7 Tier 1 UCC systems and services including
Microsoft O365 and Google Workspace
- Partner with industry leading and industry disrupting SaaS
vendors to evolve the UCC portfolio of services
- Deliver a frictionless and delightful colleague experience by
integrating your services with the entire communications and
collaboration portfolio of servicesOur evolving UCC portfolio also
includes leading offerings such as Slack, Miro, Zoom, AudioCodes
and Confluence. As Sr Manager you will have the opportunity to run
numerous services, and to cross-train and rotate services between
your team and others. -Success in the Role: What are the
performance goals over the first 6-12 months you will work toward
completing?------ - -In this role you will be measured on your
successful ability to:
- Ensure that your UCC portfolio operates securely, with 24/7
availability and delivers a frictionless and delightful colleague
experience
- Establish a consistent product lifecycle management methodology
and framework to ideate, publish and deliver innovative UCC product
roadmaps
- Evaluate and implement services to address the evolving needs
of our colleagues with focus on distributed, hybrid work
- Drive operational excellence in services and processes
- Simplify choice in your portfolio and realize cost efficiencies
in your investmentsWhat type of work will you be doing? What
assignments, requirements, or skills will you be performing on a
regular basis?--- -In this role you will regularly do the
following:
- Develop close relationships with strategic vendors to
understand and influence service roadmaps, and ensure smooth
commercial engagement
- Lead your team to maintain flow balanced between building,
running and operating services including shift scheduling and
change planning
- Use your experience managing and supporting SaaS platforms
including your ability to integrate and develop environments using
-APIs
- Automate and integrate systems and processes to reduce the
support burden and ensure a frictionless colleague experience
- Respond to and lead resolution for service incidents and
outagesWho is the hiring manager for this role?---In this role you
will report to Bryan Hope, Director of Unified Communications &
Collaboration. Bryan is a momentum-building leader focused on
transformational programs in the software and high-tech industries.
Fostering innovation and disruption, Bryan leverages technology to
accelerate achievement of business and social outcomes while
obsessing over frictionless and delightful experiences. Looking to
the future, Bryan leads others to deliver the 'future of work' with
modern behaviors and product development practices.What are the
benefits and perks of working at VMware?------ - -You---and your
loved ones will be supported with a---competitive and
comprehensive---benefits package. Below are some highlights, or you
can view the complete benefits package---by visiting - ---- - -
- Employee Stock Purchase Plan--- - -
- Medical Coverage,---Retirement, and Parental Leave---Plans for
All Family Types--- - -
- Generous Time Off Programs--- - -
- 40---hours of paid---time to volunteer---in your
community------ - -
- Rethink's Neurodiversity program to support parents raising
children with learning or behavior challenges, or developmental
disabilities--- - -
- Financial contributions---to your ongoing
development---(conference participation,---trainings,---course
work, etc.)--- - -This job requisition is not eligible for
employment-based immigration sponsorship by VMware.The position is
eligible for JoinCIO tag referral campaignCategory : Engineering
and TechnologySubcategory: Information SystemsExperience: Business
LeadershipFull Time/ Part Time: Full TimePosted Date:
2022-05-05VMware Company Overview: At VMware, we believe that
software has the power to unlock new opportunities for people and
our planet. We look beyond the barriers of compromise to engineer
new ways to make technologies work together seamlessly. Our cloud,
mobility, and security software form a flexible, consistent digital
foundation for securely delivering the apps, services and
experiences that are transforming business innovation around the
globe. At the core of what we do are our people who deeply value
execution, passion, integrity, customers, and community. Shape
what's possible today at http://careers.vmware.com.Equal Employment
Opportunity Statement: VMware is an Equal Opportunity Employer and
Prohibits Discrimination and Harassment of Any Kind: VMware is
committed to the principle of equal employment opportunity for all
employees and to providing employees with a work environment free
of discrimination and harassment. All employment decisions at
VMware are based on business needs, job requirements and individual
qualifications, without regard to race, color, religion or belief,
national, social or ethnic origin, sex (including pregnancy), age,
physical, mental or sensory disability, HIV Status, sexual
orientation, gender identity and/or expression, marital, civil
union or domestic partnership status, past or present military
service, family medical history or genetic information, family or
parental status, or any other status protected by the laws or
regulations in the locations where we operate. VMware will not
tolerate discrimination or harassment based on any of these
characteristics. VMware encourages applicants of all ages. Vmware
will provide reasonable accommodation to employees who have
protected disabilities consistent with local law.
Keywords: VMware, Bridgeport , Senior Manager of Unified Communications and Collaboration - Product - Opportunity for Working [...], Executive , Bridgeport, Connecticut
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