Campus Technology Administrative Lead

Company: CT State Community College
Location: Bridgeport
Posted on: August 5, 2022

Job Description:

Job DescriptionDetails:Posted: July 6, 2022Level: Community College Professional 19, 12-month, tenure track position.Hours: Full-time, 35 hours per weekClosing Date: The committee will begin review of applications immediately. Applications must be submitted by 5:00pm (EST) on Friday, August 5, 2022.Location:Housatonic Community College 900 Lafayette Blvd, Bridgeport, CT 06604**This position is not remote**For more information, please click on the college to be directed to their website.CT State Community College Mission:Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates.CT State Community College Vision:CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities.CT State Community College Equity Statement:The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.Anticipated Start Date: September 2022Position Summary:The Campus Technology Administrative Lead (CTAL) is responsible for providing technology service leadership on a campus under CT State Associate Vice President of Technology Operations. The CTAL has operational responsibilities (e.g. academic and administrative) at a campus. The CTAL works collaboratively with Regional Academic Technology Managers (RATM), Regional Enterprise Technology Managers (RETM) and CSCU Shared Services Managers to support the effective adoption and ongoing use of enterprise shared technology services, administrative and academic technologies utilized within the respective campus. The CTAL ensures priorities and guidance provided by RATMs and RETMs are carried out on a campus.Incumbents must possess proven ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and student. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.)Minimum Qualifications:Bachelor's degree, in Computer Science, Management of Information Systems, or related field, with three (3) or more years of related experience managing information technology services and two (2) or more years of supervisory experience; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position's essential duties.Successful Candidate must have or must possess:

• Experience with serving as an effective member of a management team, being an effective leader to a team of highly trained personnel and consultants; and interacting effectively with technical staff, technical service customers, auditors, consultants, vendors, and stakeholders at all levels.
• Experience with communicating technical concepts to technical and nontechnical audiences.
• Experience managing, evaluating, training, and sourcing and disciplining technical staff.
• Experience working within a complex organization, interacting with and influencing multiple stakeholders.
• Experience in developing technical solutions, technical standards, policies, and procedures, as well as successfully executing solutions to achieve the objectives customers within a dynamic environment.
• Experience with common operational management frameworks with detailed knowledge of IT Service Management (ITSM.)Substitutions Allowed:Applicants who do not meet the minimum qualifications as stated are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position and by providing appropriate references. Exceptions to the degree requirements may be made for compelling reasons.Preferred Qualifications:
  • Masters' degree, in Computer Science, Management of Information Systems, or related fieldExample of Job Duties:Under the direction of the Associate Vice President of Technology Operations, The CT State Campus Technology Administrative Lead (CTAL) is responsible for providing technology service leadership on a campus through these essential functions:
    • Assist with the supervision of enterprise shared technology/administrative technology support staff and academic technical support staff on a campus.
    • Provide critical feedback on implementation and operation outcomes of enterprise shared technology service components, administrative and academic technology services at a campus level.
    • Work with CT State AVPTO, RETMs, RATMs, CT State College Office and CT State functional leaders, the CTAL coordinates annual and long-term service goals based on service needs, strategies to support, metrics to evaluate effectiveness, and reporting mechanisms to ensure enterprise shared technology services, administrative and academic technology services on a campus are meeting the needs of the CSCC organization.
    • Aid with the implementation and operation of CT State enterprise shared technology service, and administrative and academic technology service components on a campus.
    • Aid with the management of campus-based Technology Service Organizational (TSO) technical staff supporting enterprise shared technology services, and administrative and academic technology services at the respective campus.
    • Mentor TSO technical staff to comply with set standards and objectives.
    • Collaborate with CSCU enterprise technicians, campus technicians and vendors to aid in the identification, development, and implementation of appropriate technology solutions for supporting teaching and learning initiatives as wells as administrative technology needs on a campus.
    • Document existing and new IT systems, services, and processes.
    • Manage and work with local IT vendors.
    • Provide support and technical services for various core network devices & services; WAN and LAN connectivity, switches, routers, firewalls, Wi-Fi, printers, VPN, VoIP, etc.
    • Maintain/Upgrade/Update campus servers, network equipment, software, and other core services.
    • Work with other regional IT team members and managers to collaborate on successful deployment of enterprise-wide initiatives.In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of: Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events.This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.Starting Salary:Anticipated Salary; $77,003 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. Application Instructions:To apply you must submit a cover letter and resume.Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.Selection Procedure:Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to Interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.Background Screening:All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.Continuing Notice of NondiscriminationCSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: Nicholas D'Agostino Manager of Affirmative Action, Diversity, and Inclusion Ndagostino@commnet.eduCSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/FPowered by JazzHRcspTYl1GdK

Keywords: CT State Community College, Bridgeport , Campus Technology Administrative Lead, Administration, Clerical , Bridgeport, Connecticut