Insurance Agency Manager

Company: AppleOne
Location: Albany
Posted on: February 18, 2026

Job Description:

Job Description Job Description We are seeking an experienced Insurance Agency Manager to lead operations, drive sales performance, and ensure exceptional client service across multiple service centers. This is a high-impact leadership role responsible for staff development, compliance, operational excellence, and agency growth. The ideal candidate brings strong knowledge of Property & Casualty insurance operations, proven leadership experience, and a track record of improving performance and profitability. Responsibilities · Oversee daily operations of all Insurance Agency service centers · Ensure team members are properly trained, licensed, and certified · Manage staffing schedules, coverage, and workforce planning · Develop and implement training programs for sales, products, carriers, vendors, and internal systems · Analyze and monitor agency sales metrics; prepare performance reports and implement strategic improvements · Lead sales initiatives, promotions, and revenue growth strategies · Support expansion of existing accounts and acquisition of new business · Perform senior agent duties as needed and stay current on industry trends · Meet with insurance carrier representatives to review programs, negotiate enhancements, and communicate updates to staff · Oversee agency technology platforms including AMS 360 and PL Rater · Ensure compliance with insurance laws, regulations, and internal policies · Direct, coach, and motivate staff to maintain high service standards and minimize errors · Provide regular operational and performance reporting to executive leadership Qualifications · Active Property & Casualty (P&C) Insurance License required · Strong knowledge of insurance agency operations and best practices · Proficiency with AMS 360 and PL Rater required · Proven leadership and team management experience · Strong analytical skills with ability to interpret sales and operational data · Excellent written and verbal communication skills · Strong customer service focus with commitment to quality and client satisfaction · Working knowledge of insurance compliance, laws, and regulations · Ability to manage multiple priorities in a fast-paced environment What We Offer · Competitive compensation and leadership opportunity · Growth-focused, performance-driven environment · Opportunity to shape training, sales strategy, and operational excellence · Collaborative executive partnership If you are a licensed P&C professional ready to lead agency operations and drive measurable growth, apply today to take the next step in your leadership career. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023 -06/22- 088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay - transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e- verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 1572 Company Description This company offers growth and a great group of people to work with. Company Description This company offers growth and a great group of people to work with.

Keywords: AppleOne, Bridgeport , Insurance Agency Manager, Accounting, Auditing , Albany, Connecticut